Privacy Policy
Technology Garage
Effective Date: January 2023
Technology Garage ("we," "us," or "our") is committed to protecting the privacy of our subscribers and their students ("you"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your information when using our online learning platform and services ("Services").
Information We Collect
We collect two primary types of information:
Personal Information You Provide
This includes information provided during registration, and payment:
- Guardian/Parent Details: Name, email address, phone number, and billing information.
- Student Details: Student's name, age, grade level, and program registration details.
Information Collected During Service Use (Usage Data)
- Session Data: Details about the student's activity on the platform, including log-in times, course progress, and completed assessments.
- Projects and Work: Any code, designs, projects, or assignments created by the student during the program.
- Recorded Sessions (Crucial Requirement): We record all live online instructional sessions (including video, audio, and chat communications) for quality control, instructor training, and verification purposes.
How We Use Your Information
The personal information and usage data we collect are used for the following purposes:
| Purpose | Description |
|---|---|
| Service Provision & Quality Control | To deliver the Services, process payments, and provide technical support. The names and details of subscribers (both guardian and student) are used for quality control to monitor instructor effectiveness, track student progress, and ensure a high standard of education. |
| Safety and Security | To monitor and enforce the Code of Conduct, detect fraudulent activity, and ensure the safety of all participants in the online learning environment. |
| Internal Research & Development | To understand learning patterns, improve our curriculum, and develop new features and programs. |
| Required Marketing Purposes (Crucial Requirement) | Subscriber details, including names (with consent where required by law), may be used for required marketing purposes, such as testimonials, success stories, promotional materials, and case studies, to promote our programs and services. |
| Project & Content Use (Crucial Requirement) | Projects, assignments, and original work created by students may be used by Technology Garage for demonstration, educational, and marketing purposes. We retain the right to showcase these projects, ensuring appropriate student anonymity is applied unless explicit consent for public attribution is provided. |
Disclosure of Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- With Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, hosting services) are required to protect your information.
- For Legal Reasons: To comply with legal obligations, respond to valid court orders or subpoenas, or protect the rights, property, or safety of Technology Garage, our subscribers, or others.
- With Consent: If we have your specific consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding the personal information we hold about you:
- Access and Update: You can access and update your account information through your online portal or by contacting us.
- Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails. Please note that you cannot opt-out of service-related communications.
- Data Deletion: You may request the deletion of your personal data, subject to our legal obligations to retain certain information.
Children's Privacy
Our Services are directed at children but are purchased by adults. We comply with applicable laws regarding the collection of data from minors, including obtaining verifiable parental consent as required. Parents or guardians who have questions concerning our collection or use of their child's personal information should contact us immediately.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: